Terms of service
These Terms of Service govern your access to and use of NeckRelief.store, including purchases made through our online store. By accessing our website or placing an order, you agree to these Terms.
Online Store
You may use our website only for lawful purposes. You must not attempt to interfere with the operation, security, or integrity of the website or use our services for fraudulent or unlawful activities.
Product Information
We make reasonable efforts to present product descriptions, photographs, colors, materials, dimensions, personalization options, and other information accurately.
Actual colors and appearance may vary slightly depending on lighting, photography, screen settings, and manufacturing variations.
Personalized Products
Customers are responsible for reviewing names, initials, letters, spelling, and other personalization information before submitting an order. Once production or processing has begun, changes may not always be possible.
Pricing and Payment
Prices displayed on our website are subject to change without notice. The applicable price is generally the price displayed when an order is submitted, subject to correction of obvious errors.
Payment must be successfully authorized before an order can be processed.
Orders
We reserve the right to reject or cancel an order where reasonably necessary, including suspected fraud, payment problems, inventory errors, incorrect pricing, or circumstances that prevent us from fulfilling the order.
Shipping
NeckRelief.store provides free worldwide shipping. Our standard estimated delivery time is 7–10 days. Delivery estimates are not guarantees and may be affected by circumstances outside our reasonable control.
Returns
Eligible purchases are covered by our 30-day free return and refund policy. Please review our Return & Refund Policy for complete conditions.
Intellectual Property
Unless otherwise indicated, website content created for NeckRelief.store, including original text, graphics, branding, and layout elements, is protected by applicable intellectual property laws and may not be reproduced for commercial purposes without authorization.
Liability
To the fullest extent permitted by applicable law, NeckRelief.store will not be liable for indirect or consequential losses arising from use of the website or products. Nothing in these Terms excludes rights or liabilities that cannot legally be excluded.
Changes
We may revise these Terms from time to time. Updated terms become effective when published on the website unless otherwise required by law.
Contact
Questions concerning these Terms may be sent to support@NeckRelief.store.